Sensors

Zigbee Door and Window Sensor


How to configure the Zigbee Door and Window Sensor?

You have to follow the steps below:

1. Install the battery into Zigbee Door and Window Sensor and the LED light will flash in Green light slowly.

2. Turn on your Zigbee Hub and connect it to your router.

3. Open Aztech KylaS app and tap “+” symbol on the top right corner.

4. Select “Zigbee Sensors” follows by “KSEN-120-ZB” then “Next”

5. Wait for sixty (60) seconds for Aztech KylaS app to search for your sensor.

6. Tap “Save”.

How do I know the Zigbee Door and Window Sensor has configured successfully?

You can tap on “Me” at the bottom panel of the Aztech KylaS app follow by “My Hub” to find the Zigbee Door and Window Sensor.

How do I connect the new Zigbee Door and Window Sensor to the Zigbee Hub?

You have to configure the new device in order to connect it to Zigbee Hub.

How many Zigbee Door and Window Sensor can be added to one Zigbee Hub?

You can add up to eight (8) Zigbee Door and Window Sensor to one Zigbee Hub.

How to restore to default setting?

Press and hold the button on the Zigbee Door and Window Sensor for six (6) seconds until the LED light flashes rapidly in Green light for three (3) seconds. Once the LED light has turn-off, the device has set to default setting.

What should I do if the LED light flash rapidly?

You can press the button on the Zigbee Door and Window Sensor until the LED light flashes as normal.

Why does the Zigbee Door and Window Sensor show offline sometimes?

  • The battery might be flat.
  • The Zigbee Door and Window Sensor is not placed within the Zigbee Hub signal area.
  • The Zigbee Hub is not connected to the network.

    What is the power supply for Zigbee Door and Window Sensor?

    The power supply for Zigbee Door and Window Sensor is at DC 3V, CR2032 battery/p>

    What does the frequency of the light on the LED light represents?

    The frequency of the light on the LED light represents:

  • Flash once every second, slow flash: Device is searching for network.
  • Flash once: Detection in process.
  • Flash once every three (3) seconds: Battery low, replace batteries immediately.

    How long can the battery last in the Zigbee Door and Window Sensor?

    The battery can last approximately 8 to 12 months in the Zigbee Door and Window Sensor.

    What is maximum distance between the Zigbee Door and Window Sensor to the Zigbee Hub?

    The maximum distance between the Zigbee Door and Window Sensor to Zigbee Hub is up to seven (7) meters.



    Zigbee Button


    How to replace the battery for Zigbee Button? What is the model of the battery used?

    You have to open the back lid of the Zigbee Button to replace the battery. It is using CR2032 button cell.

    How do I check the battery level?

    You may check the battery level on the Aztech KylaS app. The app will also send an alert to the user when the battery level is below 20%.

    How to disable the emergency alarm?

    You cannot disable emergency alarm manually. The emergency alarm will be active for three (3) minutes before it return to normal.

    What should I do if the device is not working?

  • Check the battery has sufficient power.
  • Check if the alarm is recorded in the Aztech KylaS app
  • Check the Notification is turned on in the settings.
  • Add the device again if the phone still fails to receive the alarm.

    How to reset the Zigbee Button?

    Press and hold the reset button for five (5) seconds and the LED light will flash slowly for three (3) seconds.